After finding success with Inclusion & Diversity workshops, an eLearning course and toolkits, the Inclusion and Diversity team wanted to build off of the momentum and create additional support for their engaged employees.
Learning Design Consulting was provided to a team of Inclusion and Diversity Experts. We established a long-term relationship to research and develop a database of scenarios that take place in the workplace, including micro-aggressions, stereotypes, in-group/out-group bias, and confirmation bias.
Extensive scholarly research, conversations with leaders as well as attending employee forums and different employee resource groups events were a part of the discovery process. The learning experience consisted of thought-provoking scenarios and questions, researched-based explanations on the impact of unconscious bias and possible action employees can take to address it when it occurs.
With the support of their internal development team and an external UX design team, we created an internal web application to provide all of the scenarios and research seamlessly. This application was created so that employees could facilitate workshops and conversations about bias that impact their business and create a sense of belonging and inclusivity on their teams.
Once the development of the application was complete, the team built awareness of unconscious bias by highlighting real life employee scenarios. This tool is meant to help guide them in conversations that will shift their perspective and advocate for inclusiveness and ultimately tackle inclusion and diversity issues with confidence and realistic solutions.
Disclaimer: This is a case study that represents an actual client of whom we can not disclose at this time.